Online Information Center

Virginia Quick Reference List

Advance Directives

Caring Connections Advance Directives Forms Library

Source: Caring Connections, a program of the National Hospice and Palliative Care Organization

Description:

Caring Connections is a program of the National Hospice and Palliative Care Organization. As a public service, Care Connections provides free online access to advance health care planning information and forms for Virginia and the other forty-nine states.


Virginia Department for Aging and Rehabilitative Services

Source: Virginia Division for the Aging

Description:

This online resource page provides background on your advance directives options in Virginia.

Advocacy

Long Term Care Ombudsman

Source: Virginia Office of Long Term Care Ombudsman

Description:

The Office of the Long Term Care Ombudsman serves to protect the the health, safety, and rights of persons receiving care in nursing facilities and other senior care facilities. The program functions in large part through the work of trained volunteers who work to educate and empower residents of care facilities and to investigate and help resolve complaints when they arise. There is a network of local Ombudsman offices throughout Virginia State.


Medicare Quality of Care Organization for Virginia

Source: VHQC, Virginia''s Medicare Quality Improvement Organization

Description:

VHQC is the organization that contracts with the the Centers for Medicare & Medicaid Services to help educate and empower Virginia residents covered by Medicare. Visit their site for information about your Medicare rights and how to file a complaint if you think your rights have not been fully protected.

Alzheimer's Resources

Alzheimer's Disease and Dementia Information and Resources

Source: Virginia Division for the Aging

Description:

This list connects you to regional and local resources on Alzheimer's and Dementia, including local Alzheimer's Association chapters, and a connection to Alzpossible, Virginia's comprehensive virtual center on Alzheimer's disease.

Consumer Protection

Consumer Protection Hotline

Source: The Office of the Attorney General of Virginia

Description:

This is a good number to start with if you feel you have been the target of a consumer scam or fraud. You can call our Consumer Protection Hotline at (800) 552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.

Financial Questions

Financial Assistance Support through Virginia Long Term Care Partnership

Source: Virginia State Partnership for Long-Term Care

Description:

This program helps Virginia residents prepare financially for the possibility that they will need home care, assisted living support, or care in a nursing home at some point in the future. The program provides financial support for purchase of long-term care insurance as well as certain protection of assets in the event care becomes needed.


VICAP Hotline

Source: Virginia Insurance Counseling and Assistance Program

Description:

Every state has a SHIP (State Health Insurance Assistance Program). In Virginia, our program is Virginia Insurance Counseling and Assistance Program, or VICAP. VICAP serves older Virginia residents through its local offices. Its mission is to provide education, counseling, and other one-on-one assistance regarding Medicare, Medicaid, managed Care, EPIC (Elderly Pharmaceutical Insurance Coverage), and other health insurance issues and questions.

Information & Referral

Directory of Local Offices for the Aging

Source: Virginia Division for the Aging

Description:

This is your gateway for accessing local programs and services for older adults and caregivers. Each local office listing includes address, phone numbers, and link to the local office website.


Virgina Senior Citizen's Resource Guide

Source: Virginia State Office for the Aging

Description:

Online listing for programs and resources for older adults in Virginia. This is a good source for contact information for local offices and organizations serving seniors.

Insurance Questions

VICAP Hotline

Source: Virginia Insurance Counseling and Assistance Program

Description:

Every state has a SHIP (State Health Insurance Assistance Program). In Virginia, our program is Virginia Insurance Counseling and Assistance Program, or VICAP. VICAP serves older Virginia residents through its local offices. Its mission is to provide education, counseling, and other one-on-one assistance regarding Medicare, Medicaid, managed Care, EPIC (Elderly Pharmaceutical Insurance Coverage), and other health insurance issues and questions.

Legal Issues

Caring Connections Advance Directives Forms Library

Source: Caring Connections, a program of the National Hospice and Palliative Care Organization

Description:

Caring Connections is a program of the National Hospice and Palliative Care Organization. As a public service, Care Connections provides free online access to advance health care planning information and forms for Virginia and the other forty-nine states.


Consumer Protection Hotline

Source: The Office of the Attorney General of Virginia

Description:

This is a good number to start with if you feel you have been the target of a consumer scam or fraud. You can call our Consumer Protection Hotline at (800) 552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.


Virginia Department for Aging and Rehabilitative Services

Source: Virginia Division for the Aging

Description:

This online resource page provides background on your advance directives options in Virginia.

Long Term Care

Financial Assistance Support through Virginia Long Term Care Partnership

Source: Virginia State Partnership for Long-Term Care

Description:

This program helps Virginia residents prepare financially for the possibility that they will need home care, assisted living support, or care in a nursing home at some point in the future. The program provides financial support for purchase of long-term care insurance as well as certain protection of assets in the event care becomes needed.


Long Term Care Ombudsman

Source: Virginia Office of Long Term Care Ombudsman

Description:

The Office of the Long Term Care Ombudsman serves to protect the the health, safety, and rights of persons receiving care in nursing facilities and other senior care facilities. The program functions in large part through the work of trained volunteers who work to educate and empower residents of care facilities and to investigate and help resolve complaints when they arise. There is a network of local Ombudsman offices throughout Virginia State.


Long Term Care: A Consumer's Guide

Source: Virginia Health Information

Description:

In this guide you will find information on home care and community services, adult day care centers, continuing care retirement communities, and assisted living and nursing facilities. The LTC GUIDE assists users in determining an appropriate type of care for their needs or the needs of a loved one, as well as tools and information on choosing a specific care provider. The resource directory provides information on financing, patients rights and private and government agencies.

Medicaid

Medicaid in Virginia State website

Source: Virginia Department of Medical Assistance Services

Description:

This is the Department of Medical Services online information source for questions about Medicaid if you live in the state of Virginia. The page covers eligibility requirements, how to apply, what health services are covered, and what co-payments are required, and many other questions regarding Medicaid in Virginia.


VICAP Hotline

Source: Virginia Insurance Counseling and Assistance Program

Description:

Every state has a SHIP (State Health Insurance Assistance Program). In Virginia, our program is Virginia Insurance Counseling and Assistance Program, or VICAP. VICAP serves older Virginia residents through its local offices. Its mission is to provide education, counseling, and other one-on-one assistance regarding Medicare, Medicaid, managed Care, EPIC (Elderly Pharmaceutical Insurance Coverage), and other health insurance issues and questions.

Medicare

VICAP Hotline

Source: Virginia Insurance Counseling and Assistance Program

Description:

Every state has a SHIP (State Health Insurance Assistance Program). In Virginia, our program is Virginia Insurance Counseling and Assistance Program, or VICAP. VICAP serves older Virginia residents through its local offices. Its mission is to provide education, counseling, and other one-on-one assistance regarding Medicare, Medicaid, managed Care, EPIC (Elderly Pharmaceutical Insurance Coverage), and other health insurance issues and questions.

Safety

Tips to Prevent Falls

Source: Virginia Department for the Aging

Description:

Visit this page for information and resources for Virginia State residents on preventing falls.

Your Rights

Long Term Care Ombudsman

Source: Virginia Office of Long Term Care Ombudsman

Description:

The Office of the Long Term Care Ombudsman serves to protect the the health, safety, and rights of persons receiving care in nursing facilities and other senior care facilities. The program functions in large part through the work of trained volunteers who work to educate and empower residents of care facilities and to investigate and help resolve complaints when they arise. There is a network of local Ombudsman offices throughout Virginia State.


Medicare Quality of Care Organization for Virginia

Source: VHQC, Virginia''s Medicare Quality Improvement Organization

Description:

VHQC is the organization that contracts with the the Centers for Medicare & Medicaid Services to help educate and empower Virginia residents covered by Medicare. Visit their site for information about your Medicare rights and how to file a complaint if you think your rights have not been fully protected.